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Terms And Conditions

General & Payment Terms

  • The funds will be paid into customer loan account with Muthoot’ Fincorp Ltd in T+1 working Days’ time.
  • It will be the responsibility of the customer to ensure that no double payment is made from his end for the same Account.
  • All disputes arising out of this services shall be subject to the exclusive jurisdiction of competent courts in Trivandrum .

Terms & Conditions

  • Once the payment has been made, no cancellation will be entertained for any reason whatsoever.
  • During Online Payment, if the amount is debited from customer bank account and the transaction details are not generated online, please allow us 24 hours’ time to generate the transaction details .In case if the Online transaction details are not generated even after 24 hours or money is not refunded back to the customer bank account, the customer may contact epaysupport@muthoot.com
  • If customer account has been debited twice for one transaction, one transaction amount will be refunded via same source within 20 working days.

Transaction Charges

 

ATOM

Payment Option Transaction Charges
Debit Card transaction charges below 2000 Rs 0.75 % + Tax
Debit Card transaction charges above 2000 Rs 1.00 % + Tax
HDFC & SBI Group Net Banking transaction charges Rs.16 + Tax
ICICI Bank Net banking transaction charges Rs.11 + Tax
Axis Bank Net banking transaction charges Rs.9 + Tax
Rest all Banks Net Banking transaction charges Rs.5 + Tax

PAYTM

Payment Option Transaction Charges
Debit Card transaction charges below 2000 Rs NIL
Debit Card transaction charges above 2000 Rs Rs.18 + Tax
HDFC & AXIS Net Banking transaction charges Rs.10 + Tax
ICICI Net Banking transaction charges Rs.7 + Tax
SBI Net Banking transaction charges Rs.5 + Tax
Paytm Wallet Rs.1.3% + Tax
UPI transaction charges below 2000 Rs NIL
UPI transaction charges above 2000 Rs Rs.11 + Tax
Rest all Banks Net Banking transaction charges Rs.4 + Tax

TECHPROCESS

Payment Option Transaction Charges
Debit Card transaction charges below 2000 Rs 0.70% + Tax
Debit Card transaction charges above 2000 Rs 0.95% + Tax
Axis & ICICI Net Banking transaction charges Rs.11 + Tax
SBI & HDFC Net Banking transaction charges Rs.15 + Tax
Rest all Banks Net Banking transaction charges Rs.4 + Tax
UPI Rs.16 + Tax
m-Visa Rs.25 + Tax
Cash Cards Rs.16 + Tax
Wallets Rs.16 + Tax