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Terms And Conditions

General & Payment Terms

  • The funds will be paid into customer loan account with Muthoot’ Fincorp Ltd in T+1 working Days’ time.
  • It will be the responsibility of the customer to ensure that no double payment is made from his end for the same Account.
  • All disputes arising out of this services shall be subject to the exclusive jurisdiction of competent courts in Trivandrum .

Terms & Conditions

  • Once the payment has been made, no cancellation will be entertained for any reason whatsoever.
  • During Online Payment, if the amount is debited from customer bank account and the transaction details are not generated online, please allow us 24 hours’ time to generate the transaction details .In case if the Online transaction details are not generated even after 24 hours or money is not refunded back to the customer bank account, the customer may contact epaysupport@muthoot.com
  • If customer account has been debited twice for one transaction, one transaction amount will be refunded via same source within 20 working days.

Transaction Charges

 

ATOM

Payment Option Transaction Charges
Net Banking - HDFC & SBI Rs 16 + Tax
Net Banking - ICICI Bank Rs 11 + Tax
Net Banking - Axis Bank Rs 9 +Tax
Net Banking - All other Bank Rs 5 +Tax
UPI - Up to Rs 2000/- Nil
Upi - Above Rs 2000/- Rs 16 +Tax
Paytm- Wallet 2 %+ Tax
Mobikwik- Wallet 2 % + Tax
Vod/Airtel/I Cash 2% +Tax
Debit Card - up to Rs 2000/- Nil
Debit Card - Above Rs 2000 - 0.90%+Tax

PAYTM

Payment Option Transaction Charges
Net Banking - HDFC & AXIS Bank Rs 10 + Tax
Net Banking - ICICI Bank Rs 7 + Tax
Net Banking - SBI Rs 5 +Tax
Net Banking - All other Bank Rs 4 +Tax
UPI - Up to Rs 2000/- Nil
Upi - Above Rs 2000/- Rs 11 +Tax
Paytm- Wallet 1.30 %+ Tax
Mobikwik- Wallet 1.30 % + Tax
Vod/Airtel/I Cash 1.30% +Tax
Debit Card - up to Rs 2000/- Nil
Debit Card - Above Rs 2000 - Rs 18+Tax

TECHPROCESS

Payment Option Transaction Charges
Net Banking - HDFC & SBI Rs 14 + Tax
Net Banking - ICICI Bank & Axis Bank Rs 11 + Tax
Net Banking - All other Bank Rs 4 +Tax
UPI - Up to Rs 2000/- Nil
Upi - Above Rs 2000/- Rs 14 +Tax
Paytm- Wallet 2.4 %+ Tax
Mobikwik- Wallet 1.70 % + Tax
Vod/Airtel/I Cash Rs 14 +Tax
Debit Card - up to Rs 2000/- Nil
Debit Card - Above Rs 2000 - 0.95%+Tax